Webb provides a Limited Lifetime Warranty on all Products which is outlined below. All Original Equipment Warranty Claims should be processed through the manufacturer of the vehicle. Please feel free to contact firstname.lastname@example.org with any questions.
View Warranty Statement
This form is for Webb Wheel Products OEM Trailer Claims only.
For OEM Truck Claims click here or for Aftermarket warranty claims click here.
IMPORTANT: Before completing this form,
be ready to upload pictures when you go to next screen.
PREFERRED PICTURES (FOR "NON SERVICE" DEFECTS):
If issue is visual, take a picture of the problem area. If the issue is not visual, take a picture of how the issue was found (e.g. Gauge being used to verify dimension).
PREFERRED PICTURES (FOR “IN SERVICE” FAILURES):
We would like to receive many pictures of the failure to help us understand the issue. Below is a list of preferred pictures that will help evaluate your warranty claim.
1. Several shots of the failed brake drum.
Inside the drum surface
and around the pilot area.
2. Close up of drum pilots and wheel pilots on the hub.
3. The back side of the hub looking for indications of a leaking seal.
4. Several shots of the brake linings.